Shipping and Returns
Your order will be shipped reliably via our book wholesaler Libri.
Once your order has been processed, Libri will take care of the entire shipping process and ensure fast and secure delivery.
Shipping information at a glance:
- Shipping provider: Libri / partner service providers
- Delivery area: Germany, Austria, and Switzerland
- Delivery time: 2-5 business days (depending on availability)
Shipping costs:
- Delivery to Germany: Free shipping for orders over €20.00 (otherwise €3.50 shipping fee)
- Delivery to Austria: Free shipping for orders over €30.00 (otherwise €4.90 shipping fee)
- Delivery to Switzerland: Free shipping for orders over €50.00 (otherwise €9.50 shipping fee)
After dispatch, you will receive a notification once your package is on its way.
🔄 Returns
You are, of course, entitled to your statutory right of withdrawal.
Customers from Germany, Austria and Switzerland can easily return their order within the legal period of 14 Days.
Returns process:
If you already have a customer account, you can simply request a return via your account.
Send the goods back to
Mediadrom GmbH
Straden 45
8345 Straden
Österreich
E-Mail: info@bobli.online
After receipt and inspection of the goods, we will refund the purchase amount in accordance with legal regulations.
If you placed your order as a guest, you can conveniently initiate the withdrawal online by accessing the withdrawal form and requesting the return.
Send the goods back to Libri GmbH; you will find the address on the enclosed delivery note.
After receipt and inspection of the goods, we will refund the purchase amount in accordance with legal regulations.
Please note:
The goods must be in perfect, unused condition.
Digital products are excluded from withdrawal.
Discounted or special promotional items may be excluded from withdrawal (optional, configurable).
❓ Questions?
If you have any questions about shipping, delivery times, or returns, please feel free to contact us at any time at info@bobli.online